Returns & Exchanges

At Microfiber Wholesale, we stand behind the quality of our professional-grade cleaning tools and offer a 30-day satisfaction guarantee on all standard orders. If you are not completely satisfied with your purchase, we make the return or exchange process simple and straightforward.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 2.
  Prepare the Package

  Securely pack the unused cleaning supplies in their original packaging, ensuring all components and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Affix the provided shipping label or your own postage to the exterior of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.